Thank you for shopping at Crovetech Inc.. Please read this Order & Return Policy carefully before placing an order or initiating a return.
Order Process:
Placing an Order: When you place an order through our website, you agree to provide accurate and complete information. Once your order is placed, you will receive an order confirmation email with details of your purchase.
Payment: Payment for your order will be processed securely through our chosen payment gateway. We accept major credit cards, debit cards, and other forms of payment as indicated during the checkout process.
Order Confirmation: After payment is received, your order will be processed and prepared for shipment. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping:
Shipping Methods: We offer various shipping methods, including standard and expedited shipping. Shipping options and delivery times will be provided during the checkout process.
Shipping Charges: Shipping charges are calculated based on the weight of your order, shipping destination, and selected shipping method. The shipping cost will be displayed during the checkout process.
Returns & Exchanges:
Return Eligibility: We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return eligible items within [7] days of receipt for a refund or exchange, subject to the conditions outlined below.
Return Conditions:
- Items must be unused, in their original packaging, and in the same condition as received.
- Returns must be initiated within the specified return period.
- Certain items, such as personalized or custom-made products, may not be eligible for return.
- Returns are subject to inspection and approval by our team.
Return Process:
- To initiate a return, please contact our customer service team to request a Return Authorization (RA) number.
- Pack the item securely and include the RA number on the package.
- Ship the item back to us using
